Help Centre
Frequently Asked Questions
Everything you need to know about ordering from New Face Furniture.
Most custom furniture orders are completed within 5 working days. This includes production, quality checking, and preparation for delivery. Complex orders involving multiple pieces or intricate designs may take 7–10 working days. We'll always give you an accurate timeline when you place your order, and we keep you updated throughout the process.
Still have questions?
Our team is happy to help. Reach out on WhatsApp or give us a call.